HERE TO HELP
Have a question? You may find an answer in our Help Center.
But you can also contact us:
Customer Services
Call Us: 715-720-4719
Mon-Fri: 8:00 am - 4:00 pm CST
Sat & Sun: Closed
SHIPPING
All in-stock orders ship during normal business hours Monday – Friday. The order will ship within 2 business days after the order has been processed and funds have cleared. If an item is back-ordered you will be notified of its status and of the new shipment date. All items purchased from Lumberjack are made pursuant to a shipment contract with UPS or the USPS. Lumberjack is not responsible or liable for any damages or late shipments arising from the shipment of the order. You will need to make a claim with the carrier.
*Please note that all orders placed during the holiday season may take an addition 2 business days to process.
PAYMENTS
Accepts the following payment methods:
Credit Card: Visa, MasterCard, Discover, American Express and more
PayPal, Shop Pay & Google Pay: Shop easily online without having to enter your credit card details on the website.
RETURN POLICY
Items can be returned within 30 days of purchase ONLY with prior authorization or approval. View our full return policy HERE