Items can be returned within 30 days of purchase ONLY with prior authorization or approval.
In order to obtain a refund or exchange, prior approval must be given and you must have Return Authorization #. Call 715-514-0319 (8AM-4PM, CST, Monday through Friday).
Refunds are for the cost of product only; shipping and handling charges are not refundable. Shipping charges on returns are the customer's responsibility.
At Lumberjack’s sole discretion, we may impose a fifteen percent (15%) restocking fee on items returned.
We reserve the right to dispute the request for any reason.
Non-damaged, non-used products will be refunded in full. Used products will have an inspection once received and are subject to partial credit per Lumberjack Tools discretion. Credit will show up on your account within 2 weeks of receipt of item.
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