• Items can be returned within 30 days of purchase ONLY with prior authorization or approval.
  • In order to obtain a refund or exchange, prior approval must be given and you must have Return Authorization #. Call 715.720.4719 (8AM-4PM, CST, Monday through Friday).
  • Refunds are for the cost of product only; shipping and handling charges are not refundable.
  • At Lumberjack’s sole discretion, we may impose a fifteen percent (15%) restocking fee on items returned.
  • We reserve the right to dispute the request for any reason.
  • We will credit your account after inspection and audit of the return item. This process may take 2-4 weeks.